By now you’ve probably all read about how much FGV enjoyed the Napfényes chain of restaurants when we were in Budapest recently. I wholeheartedly agree that it was probably the tastiest food I’ve been served in Europe. However, I wanted to try some of the other vegan food in Budapest so I dragged a reluctant FGV along to Kozmosz one morning to see if Napfényes could be improved upon…
They give you delicious vegan versions of classic Mexican street food and serve it from a pop up stand featuring the cutest cartoon cat I’ve seen in a long while.
When news reached me of a 100% vegan grocery shop in Cardiff, I was ecstatic. The march of plant-based consumerism is fabulous news for our animal friends and compassionate people in Wales can now shop until they drop.
I reached out to Simply V co-founder Spencer to find out a little bit of inside information on his store:
Interested in marketing? Have a passing interest in mass advertising?
Let Gourmet Burger Kitchen demonstrate how NOT to run an advertising campaign in 2016:
Firstly, spend several years building up a small but not insignificant niche following of vegetarians by developing an inclusive menu with clear labelling on all your meat free options.
Then push yourself to be one of the only restaurant chains to include extensive vegan beer and wine listings on your menu, thus opening yourself up to one of the fastest growing consumer groups in the country.
Finally, release a staggeringly ill-conceived series of billboard adverts ridiculing individuals who choose not to eat animal flesh. Make these potential customers feel stupid and out of touch. Let them know their compassionate choices mean nothing to you or your business.
If you still have energy left, apologise and say it was all a silly joke that went wrong.
End of lesson.
Gourmet Burger Kitchen is surely learning an expensive lesson that will stick with them a long, long time. Vegetarians and vegans possess undisputed buying power that can seriously affect the financial wellbeing of a food business.
Who do they think holds the balance of power when a group of friends, family members or work colleagues go out for a meal? Yep, the people who won’t just eat whatever is shoved in front of them. The people who have special requests make a lot of decisions when it comes to group dining.
Take my partner Josh for instance.
Josh was working in a central London office with approximately 30 people, including 3 vegans. Every time a staff social event was planned, an email was sent to the vegans with a few restaurants or catering suggestions in order for them to say yes or no.
It was that simple. If the vegans didn’t feel comfortable with the suggestion, the staff party wouldn’t be held there.
You don’t have to be a genius to see how this translates into lost income, but I wanna expand because I like the sound of my own keyboard.
Imagine if 30 people were readying for an office meal and Gourmet Burger Kitchen was suggested. Josh and his vegan comrades would send an email back to the social secretary saying, “No thanks.”
I’m not sure what the average spend per diner is at GBK but let’s say it is a conservative £15. Now multiply the 30 missing guests by the spend per head to reach lost income of £450, which I would say is on the very low end of what a party of that size would spend.
When we start to think of all the vegans and vegetarians around the country who were outraged by those billboards, we can start to see the huge financial blow this could have on the burger chain.
A group of friends want to catch up over snacks and a couple of beers? The vegan says no to GBK, instantly costing the company £80. When my friend asks me where he can take me for a bottle of wine to catch up when he is in the UK, I think of all the vegan options at GBK but then opt for another bar when I remember the billboards that made fun of my compassionate choices. We would have spent at least £50 on wine.
And so on.
These figures might not sound like much as stand alone loses, but you add up every single time a vegan or vegetarian gets to navigate their group away from GBK and you are potentially looking at millions of pounds in lost takings across a year.
If I tell my friends enough times that a restaurant was disrespectful to me as a customer, it starts to sink in and inform their choices even when I’m not eating with them. Imagine this on a scale of a hundred thousand customers repeatedly telling their friends that a food chain made fun of them and their choices.
This knock-on effect of lost trade and decline in brand identity is nothing short of a PR disaster for the burger chain. Not only do they stand to lose money, but also the goodwill of a huge swathe of consumers and that is a lot tougher to win back.
So, there you have it people. How NOT to run an advertising campaign in 2016.
If you ever visit the German city of Munich, you MUST make time to buy yourself one of these incredible vegan kebabs.
Josh and I found ourselves with a few hours to spare in Munich last month before heading to Passau to board a vegan river cruise on the Danube. A quick scan of the HappyCow app informed us that right next to the Munich hauptbahnhof was a kebab shop offering vegan kebabs called Royal Kebabhaus.
Although the shop served meat, the friendly server was quick to assure us which options were vegan. In fact, they were so proud of their vegan-friendliness it was plastered all over the exterior of the kebab shop.
We both ordered the vegan durum kebab which consisted of thinly-shredded seitan rolled up in flatbread with fresh salad and house-made sauces. I think the seitan was made by Wheaty but even if it wasn’t, it was the perfect combination of crispy and chewy with an incredible taste. Not being one to show restraint, I also ordered a vegan pide topped with seitan, served with a selection of fresh salads and sauces. So, so good!
East London doesn’t need more vegan food and people should spread the plant-based love to other parts of the city and the UK.
Well, you might be retracting your complaint when you read about how awesome the brand new Café SoVegan is and you’ll probably be thankful it exists, even if it is in Hackney.
On hearing about the impending launch of the cafe, I reached out to co-owner Davina Pascal-O’Mahoney to get the lowdown on this new food business and this is what she shared with me:
I once wrote a blog post for my buddy JL in which I explained how mainstream media and advertising made me feel like an outsider as I grew up in Australia.
You can read that original post here, but the main message was that the perpetuation of eating animal flesh as normal was inextricably woven into other hegemonic themes such as sexual identity, male virility and body perfection. The media worked to make me feel like a failure or not the best ‘man’ I could be. That’s right, the name Fat Gay Vegan was created as a counter to these negative and damaging forces.
Fast forward four years since I penned that post and how have things changed in Australia?
Well, watch this recent television advert and spot how many ways I (or anybody) could be offended.
Many of my readers are of course vegan so the attempt to portray the vegan as the non-sporty person, cowering on the floor on their own, will be the part of the advert that confronts on first watch. I’m not sure how to begin unpacking the scene where the military use a flamethrower to set the vegan’s coffee table on fire. Is that violence as a comedic response to someone saying they don’t eat animals? I’m struggling to see the humour.
The vegan is also the only person not ‘Australian’ enough to be considered worthy of being airlifted back for the national celebration. That’s some straight up bullshit.
OK, so we have the vegan-shaming out of the way. Let me get some other things off my chest.
The most excruciatingly offensive and upsetting part of this advert is the appropriation of Indigenous terms and language to promote Australia Day.
For those of you who don’t know, Australia Day is ‘celebrated’ each year on January 26. The date remembers the 1788 arrival of the First Fleet of British ships at Port Jackson in what is modern day Sydney. This marked the beginning of the systemic brutalisation of the Indigenous people of the landmass that came to be known as Australia.
Not sure what I mean by brutalisation?
European forces took ‘ownership’ of an already populated land by poisoning, shooting, hanging, starving and massacring Aboriginal people who resisted (and many who didn’t). Women and children were raped and killed. Families were torn apart in the belief that Aboriginal children would never have a good life (or possibly as a deliberate genocide tool to force the ‘dying out’ of Aborigines). This forced removal of children from families came to be commonly referred to as The Stolen Generations and it is estimated that approximately 100,000 Aboriginal children were separated from their family unit. This happened officially until c. 1970.
So how does this all fit into the lamb advert you watched above?
The campaign to bring Australians back ‘home’ so they don’t miss out on eating dead animals on Australia Day is jokingly referred to as Operation Boomerang. Yes, that’s correct. A celebration of the arrival of murderous invaders that immeasurably altered the lives of generations of Indigenous people has been given the Indigenous name of a hunting and ceremonial weapon. A boomerang returns to the thrower, just like these Australian are returning home to eat lamb. Get it?!
Many Indigenous and non-Indigenous Australians refer to Australia Day as Invasion Day and this ad campaign makes a mockery of the Aboriginal experience. It has completely disregarded Aboriginal perspectives, apart from stealing a term to serve its own message.
How many other ways can I take offence by watching this advert?
Let’s see:
to my eye, every Australian being ‘boomeranged’ back for Australia Day presents as white.
there are no overweight people being brought ‘home’.
sport is woven into the entire theme and the explicit link between eating meat, maleness and being Australian is undeniable. No women sportspeople were involved, because sexism is rampant in Australian culture and the contributions of women in sport is seen as negligible.
the advert is racist in it’s portrayal of Japanese people as business experts wrapped up in ceremony. Did you see that goofy, white Australian ‘bloke’ not able to get his head around their kooky custom of bowing? He didn’t know when to stop! LOL. Quick, get him some lamb to eat.
the militarisation of national identity is complete in this advert. The army/special ops are seen as enforcers of a narrow view of Australian identity. They will ‘rescue’ you if you are a white, sporty, lamb-eating man with a fit body… or a women who fits these characteristics but doesn’t rock the boat too much.
I often talk about the way in which multiple prejudices work together to perpetuate domineering and dominating forces.
This advert is almost comical in its outrageous attempt to paint a picture of what being Australian means. The advertisers are using anti-veganism, body shaming, racism/white-dominance, nationalism, sexism and military worship in order to sell a product that is violent at its core.
This is why we as vegans need to resist and challenge all forms of oppression. They are all connected and it is common for them to be used in tandem to perpetuate animal suffering, dominance, and privilege.
Extra note: it is somewhat heartening to learn that this advert has rapidly become the most complained about advert in the history of modern Australia.